Low Cost CRM Solution for Small Businesses in Asia

Low Cost CRM Solution for Small Businesses in Asia

What are we doing?

.Upgrading Businesses from MS Excel – Everybody’s First CRM to a REAL CRM Solution
.So far have migrated more than 40 SME’s, some from pretty large Excels (20 worksheets / 15MB)
.Successfully migrated MYOB South Asia from Siebel CRM

What CRM can help SME’s Do

.Share sales data across individuals and teams
.Create and execute campaigns across marketing channels
.Capture leads directly into CRM, Generate automated Quotes, Invoices & Payments
.Manage schedule, calls, meetings and emails from a single location
.Centrally manage and share all customer service issues
.Create real-time reports and dashboards on any CRM metric

No Excuse for not using it

.On Demand – No need to buy any Server or Software, just start using it
.Easy-to-use, customizable, can use it Any Time, Any Where or on Any Device
.Free Trial, Online Activation, Support, Pay As you Use, Stop Whenever you Want
.Secure Servers, Automated daily Backups, No Data loss
.Multiple Editions – Starting from US$7 per user per month

What’s our Game Plan

.100% Focus on Asia and SME’s
.System supporting all Asian languages & currencies
.Local support number, talking in local language
.Local bank account for easy & comfortable payment
To reach Top 10 Asian countries in next 3 years!!

Who are we Competing with?

.Local CRM Providers: Scattered, No Regional reach, lack of will to expand beyond comfort zone, Second CRM has vision & capabilities to be a strong regional playe

.Salesforce.com, NetSuite, RightNow, Oracle: Great Stuff, focused on SME’s, but SME’s of US, UK and not of Asia , econd CRM is fully focused and Grounds up for Asian Market

.Microsoft, Sugar CRM, Zoho :The REAL competitors, but our strong local focus and better customer support is a major edge against them.

Who are WE

Deep, Chief Executive Officer (13 years of industry exp) BE, MBA from India
Sarab, Chief Operating Officer (10 years of industry exp) BSc, MBA from India

How much we Need and Why?
Accelerating Growth
.Looking for US$1 million (for next 2 years, starting 2013)

Use of Funds:

Technical 28%
Operations 33%
Sales & Support 21%
Marketing 18%

Major Activities in Year 2013

Sales, Marketing & Partnerships
Product Improvement & Integrations
Branding, PR & Advertising
Regional Offices (Partners Network)

Contact Information

Soft Solvers Solutions Sdn Bhd
C-G-17, SME Technopreneur Centre, 2270
Jalan Usahawan 2, Cyberjaya, 63000, Selangor, MALAYSIA
Tel: +603 8315 6101 Fax: +603 8315 6102
Web: www.secondcrm.com
Email: info@secondcrm.com

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